Trapped at Villa!

by Leonie

We arrived to find no one there (it is a good 15 min drive away from the city). It took ages to get a response and finally the cleaner let us in. Rooms were tidy, modern and comfortable but the place was cold and clinical. On return in the evening (no meals are available in the area)all was dark and closed. There was not even a glass available. When we contacted management they were displeased at a fairly simple request. This was an extremely disappointing experience and we felt totally ripped off. Interestingly it was the only place that required full payment before our stay. Quite frankly had we not have paid, we would have decided not to stay.

There are so many happy , quaint and hospitable places to stay in Salzburg-this is NOT one of them.

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Dec 22, 2015
Go for the history and if you are a Sound of Music fan
by: Nicole Baucom Lorraine

Spoiled Americans is correct. It is not a hotel - it is more of a bed and breakfast, but sooooooo full of history (good and bad). If you love the Sound of Music (as my daughter and I do), then there is no place better to stay. To say not to stay here because the Nazi regime occupied it is silly - that just adds to the history. We have done deep studies of WWII and it was a fabulous experience as was the Sound of Music tour and a visit to Eagle's Nest and Dachau (if you have the time). Christopher was splendid as was his son. We spent the entire evening with him and thoroughly enjoyed his company and the fabulous conversation. I thought the breakfast was fabulous and Christopher, his wife and son all dined with us. Maybe our experience was different because it was really soon after they opened it to the public and we were the only occupants, but I would do it again in a heartbeat!

Jul 12, 2015
To the complainers
by: Blanka Luedtke

My husband and stayed at the Trapp Villa in 2014 fo two nights, and enjoyed the experience very much. It is not a hotel in the typical sense, but you mainly go there for the history of the place. I can see why spoiled Americans think it is awful if they don' get all the amenities they are used to, but we found the breakfast great and not overpriced, and there were several good restaurants within walking distance. The people at the Villa were very friendly and helpful. I suppose that some people like to complain for the sake of complaining, and should learn to be flexible, if they cannot go somewhere else.

Nov 16, 2014
villa was nazi ss headquarter from 1940-45
by: Anonymous

i agree, the owner of the hotel was not welcoming.
it is 5 train stops to salzburg city centre. there are no restaurants or bars within walking distance and in order to eat or drink something one needs to travel to salzburg centre. the breakfast is overpriced. the building was used as SS-headquarters by heinrich himmler from 1940 till 1945 and for this reason it should never have been turned into a hotel.
the owners did not give us a receipt for our payment nor for the city tax which we had to pay in cash. we have never experienced anything like this before. we would recommend to use a serious, professional hotel in salzburg centre. there is plenty of them and they are by far better than this dodgy villa with the most horrific history one could imagine.

May 03, 2011
Thanks for your feedback
by: Linda

I plan to stay there when I next visit Salzburg, so I for one shall be hoping for a better experience than you had. We have heard from other travelers that the hosts Christopher and Marianne are extremely friendly and welcoming. Has anyone else had experience at staying at the Villa Trapp Hotel? We'd love to hear from you...

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